As the insurance company turns a year old, Lemonade's director of content & strategic communications Yael Wissner-Levy discusses the launch of the company's "Zero Everything" upgrade, which lets new and existing customers file two claims a year with no deductible payments, no depreciation and no rate hikes. Wissner-Levy focuses on the speed at which the app's A.I. is able to settle claims for its users and the company's complete overhaul of the insurer-insured relationship.